We at BuildingMaterialsUganda.com are committed to providing a high quality service to all our customers buying building & construction materials in Uganda. We welcome feedback from individuals, intermediaries and anyone who works with us, on all aspects of our work.
We treat any expression of dissatisfaction with our service as a complaint which requires a response. All complaints will be acknowledged within three working days of receipt. The complaints will be fully investigated and a response will be provided to the complainant by the investigator within 20 working days of receipt. In exceptional circumstances the investigation may require longer, in this case the investigator will notify the complaint advising of the reasons for this and provide a revised date for response.
Our Feedback Form is available to download, enabling you to detail out your feedback.
Zana- Opp. Kampal-Entebbe Rd,
P.o Box 1166 Kampala, Uganda